If you are in the United Kingdom and a relative has to be buried in Dzhuryn or a nearby village, we do everything here while you follow it on your phone. Call us at any hour: +38 067 390 88 93. The same number works on Viber and WhatsApp, and the time difference is not a problem, we answer at night as well.
What we handle while you are in the United Kingdom
We collect the body from the house, the hospital or the morgue, obtain the documents, dig the grave, arrange things with the cemetery and the church, and bring the coffin, the cross, the wreaths and the textiles. The family needs one trusted person in Ukraine, only to sign the papers that by law cannot be signed remotely. A neighbour, a cousin, a godparent, any adult will do.
We send photographs of coffins, wreaths and ribbons before anything is bought, so you choose rather than learn about it afterwards. The full price is agreed before the work starts and does not change along the way.
How long the journey takes
There is no direct connection to Ukraine. The quickest option is a flight to Warsaw, Krakow or Rzeszow and an overland transfer, roughly a day in total and sometimes more depending on the flight and the border queue. For that reason families in Britain often ask us to hold the funeral on time and plan their own visit for the ninth or fortieth day.
The funeral is usually on the third day, but the date can be moved. Tell us early when you can realistically be here and we will arrange it with the cemetery and the priest. This is ordinary practice, nobody will be surprised.
If you cannot travel
We hold the service without you and open a video link from the church and the cemetery so you can watch it live. Afterwards we send photographs of the grave, the wreaths and the ribbons. If you wish, we film the moment your wreath is placed on the grave.
Later, when you are able to come, we will take you to the cemetery and show you exactly what was done.
Documents and the apostille for the United Kingdom
The death certificate is issued by the civil registry office in Ukraine and we help obtain it. For the document to be accepted by British institutions, it needs an apostille, a stamp from the Ministry of Justice of Ukraine. The United Kingdom accepts Ukrainian documents with an apostille, and most institutions also want a certified translation into English.
The apostille is issued inside Ukraine, which is exactly where our help is usually needed: we can submit the papers on behalf of your trusted person and post the finished certificate to you. Exact translation and certification requirements are worth confirming with the consulate, as they change from time to time.
Paying from abroad
From Britain, Wise and Revolut in pounds work well, as does an ordinary bank transfer. We show the rate and the fee before the transfer so the amount holds no surprises. We do not ask for the whole cost upfront and we never ask for cash in hand on the day of the funeral. The invoice and the photo report go to your messenger.
Inheritance: the six month rule
The clock starts on the day of death, not on the day you found out. This is the mistake families abroad make most often: they arrive a year later and discover the period has expired. If a house, a land share or a bank account remains in Ukraine, see a notary within six months or grant power of attorney to someone here. We explain it in detail in the guide on inheritance.
Grave care after the funeral
This is what families abroad miss most. We visit the grave once or on a schedule: clearing, topping up the soil, washing the headstone, flowers for a chosen date, preparing the plot for winter. After every visit we send before and after photographs. More on the grave care page.
Call us and we will start the same day.